This Refunds and Cancellation Policy ("Policy") sets out when fees paid to PropertyNaksha are refunded, and how plans are renewed, changed and cancelled. "We", "us" and "our" mean PropertyNaksha, run by Amar Pathak, Pehowa, Haryana. "You" means the account holder who paid for the plan.

This Policy forms part of our Terms of Use, and words defined in the Terms of Use have the same meaning in this Policy. All fees are paid for use of the Service only and are payable in Indian rupees. A "term" is the period for which a plan has been approved, and each "month" of a term is counted from the day the term starts.

You may cancel a yearly plan for any reason, provided your written request reaches us at the address in section 9 within the first six months of the term.

On a valid request, we refund the fees paid for the term, less the plan’s monthly price for each month used, and less a cancellation and processing charge equal to one month’s price of the plan. Every month that has started on or before the day we receive your request counts as a month used.

A request received after the first six months of the term is not eligible for a refund, and the plan continues until its end date.

No refund applies to the launch offer, which is provided free of charge.

This section applies to builder plans billed monthly and to all broker plans.

Fees paid for a monthly plan are not refundable, except as set out in section 6. You may cancel a monthly plan at any time by not renewing it, and the plan then ends on its end date.

You may move to a larger plan at any time during a term. You must pay the difference between the monthly prices of the two plans for each month remaining in the current term, and the term continues to its existing end date. A part of a month is counted as a full month.

Alternatively, you may pay for a full year of the larger plan in advance. In that case, you must also pay the difference described above for the months remaining in the current term, and the new year begins on the day after the current end date.

A move to a smaller plan takes effect from the next renewal. Fees already paid are not refunded.

Plans do not renew automatically. A plan ends on its end date unless it is renewed before that date.

Every request to cancel a plan or for a refund must be made in writing to the address in section 9, from the email address linked to the account. A request is treated as received on the day it reaches us. A request must name the plan and, where it concerns a payment, include proof of that payment. We reply to a request within 7 working days.

Deleting your account does not cancel a plan or entitle you to a refund. Any refund must be requested under this Policy before the account is deleted.

When a plan ends or is cancelled, your listings are handled as described in our Terms of Use.

We refund in full any payment for a plan that we do not approve. A payment made more than once for the same plan, or an amount paid in excess of the price of the plan, is refunded only if you claim it in writing, with proof of payment, before the end of the month in which it was paid.

If we close your account for a reason other than a breach of our Terms of Use, we will give you 30 days’ notice and refund the unused part of any fees paid.

If we stop offering the Service, we refund the unused part of any fees paid.

No refund is due if we restrict, suspend or close an account because it has breached our Terms of Use or the law.

If a payment is reversed, disputed or found to be fraudulent, we may end the plan immediately, and no refund is due.

We cannot refund any amount paid to anyone other than us.

Time during which an account is restricted or suspended is not added to the term and is not refunded.

Except as set out in this Policy, fees paid are not refundable.

An approved refund is paid to the UPI ID or bank account from which the payment was made, within 15 working days of approval.

We are not responsible for any delay caused by a bank or payment provider.

Requests and questions about payments, cancellations and refunds: Amar Pathak, pathakamar333@gmail.com